What Our Friends Say
Dennis Kadel has been our contact for anything insurance benefits related for years. He brings a level of service that I have never seen before. Dennis has also kept us up to date with the new ACA regulations and has provided a direct contact at The Miller Group that has all the compliance answers for the new ACA reporting requirements. A couple of years ago, The Miller Group recommended we move from fully-insured to self-insured for our medical plan based on extensive analysis on our group to determine that this would be a good strategy for us. The Miller Group provides detailed reports on a regular basis to keep us informed on how the plan is running.
I really, really appreciate your senior staff’s support of our agency’s mission and our needs as a not-for-profit. We consider you real partners in what we do for people with disabilities. I always know that I can call for guidance, advice, or frankly, just hand-holding. Linda is amazing. And when she is not in the office, I usually get someone who is covering for her right away and then a follow up from her, day or night, within 24 hours. The other thing I appreciate about Linda, specifically, is that she is both patient with me when I don’t understand the implications or processes, and able to explain situations very clearly.
The responsiveness of Linda and Lisa is (and always has been) exceptional. Similarly, I appreciate their efforts in finding the best coverage (quality and affordability) for the organization. Every dollar we are able to save in operating expense is a dollar that can be applied to meeting our social mission.
The Miller Group has handled our Surety needs for over 10 years and we consider them a trusted partner. The Miller Group continually evaluates our program and helps to educate us through various offerings like reviews, webinars, and on-site learning opportunities. When a question arises, they are just a phone call or email away and they always respond in a timely manner. The Miller Group knows the Surety business and has a solid reputation in the industry. We trust them to handle our Surety needs.
I have found The Miller Group to be the most helpful we have ever had relative to the nonprofit industry. Pat Murphy has been extremely helpful in offering specific training opportunities, connections, and advice in addition to the savings we have experienced with our insurance needs. As the CEO of a nonprofit organization it has been a really wonderful experience.
[The Miller Group] put [themselves] on the line for us and because of this backgin we got the bond! We had been bonding with another agency for four years and they didn’t stay with us when times were tough. The Miller Group is the only reason we are still in business today. They put their trust in us and it has expanded our bonding tremendously. I would highly recommend The Miller Group to anyone needing a first-class bonding company.
In my 35 years with McAnany, The Miller Group has always had our P&C business! That alone should say volumes about their service in a very competitive environment. Every employee that I come across cares about the concerns of our company. Miller acts first and foremost as an advocate for McAnany Construction, and that is invaluable.
Midwest Drywall has been associated with The Miller Group for 20 years and know them to be extremely knowledgeable in the construction industry as it relates to surety, insurance, and benefit solutions. The Miller Group has been loyal to their clients in a difficult and cyclical industry. They have provided support and alternatives when facing difficult decisions. This has been extremely important in our continued success and is difficult to find in a business relationship.
As a former client and a colleague of many current clients, I know that the Miller Group provides ongoing extra value to community service organizations. They do this by gaining real, fundamental knowledge of your specific services, paying attention to your industry and its trends, and asking good, pointed questions. A real bonus is the genuine care they have for your mission. The Miller Group is an ally, an expert, and a friend rolled into one.
The Miller Group has provided USA800 with outstanding service and a review of many different options in the constantly changing area of employee benefits. From managing regulatory hurdles to providing innovative solution designs, they have done a great job of partnering with our staff to provide the most cost effective and compelling benefit solutions for our employees. The service we have received from Dennis, Susan and the entire team has been exemplary.